Become Confident & Assertive

Do you feel like people walk all over you? Do you want to learn to be a more confident, assertive individual? If so, this course is for you. The class will teach you the necessary skills to be decisive and in control of your life. You will learn to improve your relationships, move your career forward, and earn the respect of your friends, family, spouse, co-workers, and even your boss.

After completing this course, you should be able to:

• Understand the different assertive styles
• Identify the barriers to assertiveness
• Recognize nonverbal assertiveness and how to accept positive feedback
• Recall the reasons to give positive feedback and name forms of criticis

Module 1 - On the Launchpad

Module 2 - Leaping the Barriers to Assertiveness

Module 3 - Becoming Assertive I

Module 4 - Becoming Assertive II

Become Confident & Assertive Module 1

On the Launchpad

Module 1 will focus on the different assertive styles and what assertiveness is really about.

• The Passive Style
• The Aggressive Style
• Assertiveness Is About Controlling Yourself, Not Others
• Assertiveness Is About Effectiveness, Not Self-Expression

Become Confident & Assertive Module 2

Leaping the Barriers to Assertiveness

Module 2 focuses on how to overcome the barriers to assertiveness, discusses beliefs about assertiveness, and how to rethink difficult situations.

• What Is Stress?
• The “What Does This Mean?” Problem
• Beliefs Related to Assertiveness
• Rethinking Difficult Situations

Become Confident & Assertive Module 3

Becoming Assertive I

Module 3 focuses on assertive nonverbal communication, self-assessment, and accepting positive feedback.

• Assertive Nonverbal Communication
• Self-Assessment
• Own Your Position
• Accepting Positive Feedback

Become Confident & Assertive Module 4

Becoming Assertive II

Module 4 discusses why to give positive feedback, the forms of criticism, the effects of discomfort, and the barriers to saying no.

• Why Give Positive Feedback?
• Forms of Criticism
• The Effects of Discomfort
• Barriers to Saying No

No prerequisites required.

All materials are included in this course.

Internet Connection

• Broadband or High-Speed - DSL, Cable, and Wireless Connections

*Dial-Up internet connections will result in a diminished online experience. Classroom pages may load slowly and viewing large audio and video files may not be possible.*

Hardware Requirements

• Processor - 2GHz Processor or Higher
• Memory - 1 GB RAM Minimum Recommended

PC Software Requirements

• Operating Systems - Windows 10 or higher
• Microsoft Office 2019 or higher. Also, you could use a general Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
• Internet Browsers - Google Chrome is highly recommended
• Cookies MUST be enabled
• Pop-ups MUST be allowed (Pop-up Blocker disabled)
• The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
• PowerPoint Viewer (if you do not have PowerPoint)
• Adobe PDF Reader
• QuickTime, Windows Media Player &/or Real Player

MAC Software Requirements

• Operating Systems - Mac OS version 11 or higher
• Mac office programs or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
• Internet Browsers - Google Chrome is highly recommended
• Cookies MUST be enabled
• Pop-ups MUST be allowed (Pop-up Blocker disabled)
• The Amazon Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
• PowerPoint Viewer (if you do not have PowerPoint)
• Adobe PDF Reader
• Apple QuickTime Media Player